Refund Guidelines
At Prompt Onyx (promptonyx.com), we strive for customer satisfaction with the items purchased from our platform. Refunds will be provided exclusively in cases where the item does not perform as advertised. To qualify for a refund, you must submit a request within 24 hours of your purchase, offering a detailed explanation and proof demonstrating that the item is not functioning as outlined. After assessing your request, we will decide, in our sole discretion, whether your claim is valid and, if applicable, issue a refund. Refunds will be processed within 5-10 business days upon receipt of your request.
Intellectual Property Rights
All items available on our platform are the intellectual property of their respective authors. By purchasing or using the items, you acknowledge that you do not obtain any ownership rights. You are responsible for ensuring that your use of the items does not infringe on any third-party copyrights, trademarks, or other intellectual property rights.
Usage Guidelines
When you purchase an item from our platform, you are granted a non-exclusive, worldwide, and perpetual license to use the item for any purpose, subject to the following restrictions:
- You may not use the item for any harmful, illegal, or malicious activities.
- You may not directly resell, redistribute, or transfer the item without the written consent of the item's author.
- We reserve the right to revoke your license to use an item if you violate these usage limitations.
Refund Issuance Rights
We reserve the right to issue refunds for any payments made through our platform at our sole discretion. This may occur in instances where a customer requests a refund in accordance with our Refund Guidelines, when we identify potentially fraudulent transactions, or in any other situations where we deem it necessary to issue a refund to protect our interests and maintain the integrity of our platform. By using our services, you acknowledge and agree to our right to issue refunds as described in this section.
Liability Limitations
Our platform is provided 'as is' and without any warranties, express or implied. We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our platform or any items purchased through our platform. This includes, but is not limited to, any loss of data, profits, or business interruption, even if we have been advised of the possibility of such damages.
Web Scraping Prohibition
You are strictly forbidden from using any automated tools, including but not limited to web crawlers, scrapers, or bots, to access, scrape, copy, or monitor any portion of our platform, its content, or any items available on the site. Unauthorized use of any automated tools on our website may result in legal action, including but not limited to the termination of your access to our services, as well as claims for damages and other remedies under applicable law.
Search Ranking Manipulation
We strictly forbid any attempts to manipulate search rankings on our platform. This includes, but is not limited to, creating multiple accounts, submitting false reviews, or engaging in any other activities intended to artificially inflate the rankings or visibility of specific items. If we determine, in our sole discretion, that you have engaged in any such activities, we reserve the right to suspend or terminate your account without prior notice and take any other appropriate actions, including legal action, to protect the integrity of our platform.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which outlines our practices regarding the collection, use, storage, and protection of your personal information. By using our platform, you agree to the terms of our Privacy Policy and consent to the practices described therein.
User Content and Conduct
Users of our platform may have the ability to create, upload, or share content, such as reviews, comments, or other materials. By submitting content to our platform, you warrant that you have the necessary rights to do so and that your content does not infringe upon any third-party rights. You are solely responsible for the content you submit and the consequences of sharing it.
You agree not to engage in any activities on our platform that are harmful, harassing, offensive, or otherwise violate the rights of others. We reserve the right to remove any content or suspend or terminate the accounts of users who violate these guidelines, at our sole discretion and without prior notice.
Warranty Disclaimer
Our platform, its content, and the items available for purchase are provided 'as is' and without any warranties, either express or implied. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the items will meet your requirements or that their quality, accuracy, or performance will be error-free or uninterrupted.
Indemnity
You agree to indemnify, defend, and hold harmless Prompt Onyx, its owners, affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected to your access to or use of our platform, your violation of these Terms of Service, or your infringement of any third-party rights.
Modification of Terms
We reserve the right to modify these Terms of Service at any time without prior notice. It is your responsibility to review these Terms periodically to ensure that you are aware of any changes. Your continued use of our platform constitutes your acceptance of the modified Terms of Service.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the country or state in which your business is registered. Any disputes arising from these Terms shall be resolved through amicable negotiations or, if necessary, by submitting the dispute to the competent courts of the governing jurisdiction.